Terms of Service
Thank you for choosing to use LLS Frontline.io platform, proprietary solutions for training, guiding and
sharing visual information based on three core technologies: augmented reality, virtual reality, and
digital twinning (the “Service”) made available through one or more of the following methods:
integration into third-party software, an LLS application, portal, web browser extension or plugin
(the “Extension”), and through LLS’s platform accessible through the URL https://frontline.io/ (the
Before using the Service, installing the Extension, accessing the Platform or setting up your user
account please read the following Terms of Service (the “Terms”) carefully. These terms govern
your access to and use of the Service, whether through the Platform or the Extension, and any related
services. Please proceed with the registration process if you (the “User”) agree to these Terms and
wish to access and use the Service. Completing the registration process will constitute your
acceptance, without limitation or qualification, of these Terms as a legally binding agreement with
By using the Service, you agree to be bound by the Terms. Your access to and use of the Service
are expressly conditioned on your acceptance of and compliance with these Terms. BY
CONTINUING TO USE THE SERVICE, YOU ARE INDICATING YOUR AGREEMENT TO
BE BOUND BY THESE TERMS AND ALL REVISIONS THEREOF.
If you do not wish to accept these Terms, please do not complete your registration or make any use of the Service. Note that any
violation of these Terms may result in termination of your ability to access and use the Service.
Since you have been granted the opportunity to use the Service through a third party (such as an
employer, business affiliate, technology vendor or other service provider (including a party
providing services or technological solutions to your employer or organization to whom you provide
medical services)) (the “Organization”), we would like to point out that these Terms do not govern
your relationship with the applicable Organization. However, our relationship with the Organization
(such as termination of such relationship) may impact your access and use of the Service, as further
1. REGISTRATION, USER ACCOUNT AND PASSWORD
1.1. Registration. User represents that any information provided during the registration process
will be truthful, accurate and current. User further undertakes to update any such information
in the event of any change thereto, including specifically any change in the email address
that is used as login credentials and for receipt of notices.
1.2. User Account, Password.
1.2.1. User shall be solely responsible for keeping a record of User’s username and
password. LLS shall not be responsible for any loss of access to the Service due to User’s failure to maintain its username or password.
1.2.2. User’s user account including password are strictly personal. User shall further be solely responsible for maintaining the confidentiality and use of User’s username and password and agrees not to transfer or resell use of or access to the Service to any third party. User’s account may not be used by other people including physicians or other medical care providers, and the username may not be used for sharing the Service among various users, even if making appointments at the same location, or belonging to the same Organization.
USER SHALL BE FULLY AND SOLELY RESPONSIBLE FOR ANY AND ALL ACTIVITIES THAT OCCUR THROUGH
2.1. General. User privacy is important to LLS. As such, in addition to and without in any way
derogating from the terms of the Service Agreement between LLS and the Organization or
other relevant parties, which addresses, among other things, concerns relating to protection
of data and privacy, LLS operates by the principles set forth in this Section with respect to
the personal information of User itself. This Section serves as notice to User of the type of
information LLS collects and how LLS uses such information.
2.2. Collection Methods. During User registration, User may be asked to enter: name, e-mail
address, LLS has identified as pertinent to assisting LLS in providing the Service, including
but not limited to personalizing User’s user experience, establishing channels of
communication, and further developing LLS’s products and services. LLS may further
automatically collect information from User each time User uses the Extension, registers
through or logs onto the Platform, or otherwise accesses the Service.
2.3. Cookies. Cookies are small files that a site or its service provider transfer to the hard drive
of a computer through a web browser (if the computer settings allow) that enable the site’s
or service provider’s systems to recognize the browser and capture and remember certain
in order to streamline the Service processes and to compile aggregate data about Platform
interaction and Extension usage so that LLS can offer an enhanced experience and improved
tools in the future, including the ability to improve Platform navigation and Extension
2.4. Use of User Information.
2.4.1. Any of the information collected from User may be used (including in conjunction
with cookies) to:
(i) personalize User’s experience;
(ii) enable User to remain logged in during more than one browser session;
(iii) facilitate password recovery;
(iv) communicate with the User;
(v) improve the Platform, Extension and Service; and
(vi) provide, and improve, customer service.
2.4.2. The email address User provides as part of the registration process may be used to
send User information and updates pertaining to the Service, in addition to
occasional company news updates, related product or service information, etc. Note:
if at any time User would like to unsubscribe from receiving certain types of emails,
an unsubscribe option shall be provided at the bottom of each email.
2.4.3. Please note that use of the Service is subject to having a valid email address, which
will be used for password recovery and for sending updates about changes to these
Terms. Unsubscribing from our email lists will not block these two types of messages
which will continue to be available until your account is cancelled.
2.5. Retention of User Information. Unless User terminates its relationship with LLS, or prior to
such termination, unless User requests that LLS amend or delete certain personal
information, User personal information may be retained by LLS for as long as required to
provide the Service. Following any such termination or request, certain User information
may be retained temporarily as part of technical or legally required backups and archival
2.6. Protection of User Information. LLS implements a variety of security measures to maintain
the safety of User personal information when User enters, submits, or accesses its personal
information. These security measures include physical, electronic and administrative
measures. Among other things, LLS offers HTTPS secure access to the secured areas of the
Platform and the Extension and encrypts User data on its servers. LLS also regularly
monitors its systems for possible vulnerabilities and attacks and will promptly notify
Organization and/or User (as applicable in the specific instance) upon learning of any data
breach. LLS also regularly seeks new ways to further enhance the security of the Platform
and Extension and the protection of User privacy.
2.7. Third Party Processing of User Information. LLS may contract with third-party service
providers to assist in providing the Service or better understanding User usage. These service
providers shall not be permitted to use the information collected on LLS’s behalf except to
help LLS provide and improve the Services and User interaction.
2.8. Disclosure of Information to Third Parties. LLS does not sell, trade, or otherwise transfer to
outside parties any User personally identifiable information. This does not include trusted
third parties who assist LLS in operating the Platform and providing the Service as set forth
in Section 2.7, so long as such third parties agree to keep such information confidential. In
addition, for the protection of all information retained as part of the Services, LLS uses a
third party, state of the art, secure cloud service provider with whom LLS has entered into
an agreement to retain and store all information it receives through the Platform and
Extension. LLS may also release User information if it believes release is appropriate to
comply with the law or protect LLS’s or others’ rights, property, or safety. Non-personally
identifiable information may be provided to third parties for various uses such as, but not
limited to, reporting of product performance, product adoption rates, company fiscal
performance, product gross margins, and nature in which customers utilize LLS’s products.
3. LICENSE AND RIGHT TO USE SERVICE
3.1. Grant of License. Subject to the terms herein, LLS grants to User, and User accepts from
LLS, a non-exclusive and non-transferable license (the “License”) to install and use the
Extension and/or use the Platform (as applicable, according to User’s mode of operation) in
order to access the Service. User alone may use the Extension and Platform and access the
Service solely for User’s own internal business use, in strict compliance with these Terms as
3.2. Application to Future Versions. The scope of the Service provided by LLS to User hereunder
may be updated and or modified from time to time. These Termsshall apply mutatis mutandis
to any future revisions and/or versions of the Service, the Platform, or the Extension.
3.3. Limitation on License and Right to Use of Service. User ‘s use is restricted to the use
specifically authorized under these Terms. Without derogating from the generality of the
forgoing, User may not:
3.3.1. Make any use of the Service, Platform, or Extension that is in violation of applicable
3.3.2. Sublicense, sell, lease, or rent the Service or Extension, whether or not for
3.3.3. Use the Service, Platform, or the Extension for commercial time-sharing, rental or
service bureau use;
3.3.4. Share username or password or allow any other person access to the Service.
4. TITLE TO SERVICE AND EXTENSION
4.1. Title. The Service, the Platform, and the Extension are proprietary to LLS and title thereto
remains with LLS. All applicable rights of any kind subsisting in or related to the Platform,
the Extension and/or the Service, including but not limited to patents, copyrights, trademarks,
trade secrets, moral rights, logos and copyrights, both registered and unregistered, owned
and/or otherwise used by LLS and all goodwill and any other intellectual property right in
and to the Service, the Platform, and the Extension or any modifications or derivative works
belong to and shall remain in LLS.
4.2. Limited License. User acknowledges that the License granted under these Terms provides
User only with a right of limited use under the conditions of these Terms. The License does
not provide User with title to or ownership of the Service, the Platform, or the Extension,
including any enhancements, updates or other modifications to the Service, Platform or the
Extension, including those requested, recommended or suggested by User.
4.3. Modifications. User agrees that only LLS shall have the right to alter, maintain, enhance or
otherwise modify the Extension and/or Platform.
4.4. Transfer. Under no circumstances shall User sell, license, sublicense, publish, display,
distribute, or otherwise transfer to any third party its username and password, the Extension,
or provide any third party with access or connectivity to the Service in any way, without
LLS’s prior written consent.
4.5. Protection. User agrees to secure and protect User’s username and password and access to
any computer or machine that is logged in to the Service in a manner consistent with the
maintenance of LLS’s rights therein and to take appropriate action by instruction or
agreement with its employees or consultants in accordance with its obligations hereunder.
User agrees to (a) immediately notify LLS of any unauthorized use of User’s password or
account or any other breach of security or data, and (b) ensure to logout from User’s account
after accessing the Service on any shared computer.
4.6. Propriety Rights. Without derogating from the generality of Section 4, User confirms that
title and all applicable rights to patents, copyrights, trademarks, trade secrets, moral rights
and any other intellectual property right in any and all improvements, modifications and
enhancements to the Extension, the Platform or the Service (including feature and user
experience enhancements, and error corrections), whether or not such improvements,
modifications and enhancements were made by or for User or according to User’s request,
feedback, suggestion, error reporting, or recommendations, shall vest with LLS.
5.1. LLS does not directly charge the User for its use of the Service. Fees will be agreed upon
between LLS and the Organization, and shall be paid to LLS by the Organization.
6. USE; GENERAL PRACTICES
6.1. User hereby agrees and acknowledges that: (i) the Platform acts solely as a storage,
connecting, sharing and display venue for all the content that is inserted into it. LLS is not
accountable for the decision of any User that is made according to the data and/or Services
used and/or presented.
6.2. LLS reserves the right, but has no obligation, to monitor interactions between Users or data
providers of the Platform. Because user authentication on the internet is difficult, LLS cannot
and does not confirm that each data is who or what it appears to be.
6.3. User agrees not to do any of the following, notwithstanding anything to the contrary
contained herein or otherwise: (i) use or attempt to use any engine, software, tool, agent or
other device or mechanism (including without limitation browsers, spiders, robots, avatars
or intelligent agents) to navigate or search the Platform other than the tools available on the
Platform; (ii) attempt to decipher, decompile, disassemble or reverse engineer any of the
software embodied in the Platform; (iii) use the Platform to contact others in an attempt to
circumvent LLS; or (iv) use, or access the Platform for the purpose of initiating, advising,
developing and/or operating a product or a platform in competition with the Platform.
6.4. User represents and warrants that LLS is permitted to access, preserve, or disclose User’s
account information and content if required to do so by law or in a good faith belief that
such access, preservation or disclosure is reasonably necessary to: (i) comply with legal
process; (ii) enforce the Terms of Service; (iii) respond to claims that any content violates
the rights of third parties; (iv) respond to User’s or Organization’s requests for customer
service; (v) protect the rights, property or personal safety of LLS, its users and the public;
or (vi) enhance the service provided to Users.
6.5. User acknowledges and permits that LLS may regulate general practices and limits about the
use of Service, including but not limited to, the maximum number of days that uploaded
content will be displayed and/or stored by Service.
6.6. User agrees that LLS does not hold any responsibility for the deletion or failure to store any
data or any rules stored or transmitted by Service. LLS reserves the right to log off accounts
for an extended period of time. User also acknowledges that LLS reserves the right to modify
these general practices and limits from time to time without prior notice to you.
6.7. User hereby acknowledges that LLS may or may not screen content. LLS and its staff have
the right, but no obligation, in its sole discretion, to remove any content. With no restriction
to the above mentioned, LLS and its staff have the right to check, deny, or remove any
content if it violates any of the Terms of Service, or is otherwise objectionable.
6.8. User agrees and acknowledges that the Platform shall be operated solely in compliance with
any applicable laws and based on legally available information. LLS will not allow any use
which might result in breach of any laws.
6.9. User acknowledges and agrees that Service is available “AS-IS” and that LLS is not
responsible for the timelines, deletion, poor or miss-delivery, or failure to store any data
for the User, customizing settings, or any data entered by User. User is responsible for
obtaining access to Service. User is responsible for and must provide all the equipment,
system, infrastructure, connectivity and software necessary to access Service and
7.1. Accuracy. The Service is not intended to impact decisions. As such, LLS does not guarantee
the accuracy of the Service and the content delivered by the Service and presented by the
Platform or the Extension under any circumstances. Moreover, the presence of inaccuracies
is expected with high likelihood given the automated nature of artificial intelligence-based
systems, the limitations of certain solutions, the presence of human error in uploading and
creation of content, materials and documentation, and the imperfect performance of such
systems. Client hereby irrevocably waives any claim for damages due to any inaccuracies in
the output generated by or through the Service, as presented by or present within the
Platform, the Extension, or the Service or as data imported into any other software.
7.2. Non-Compatibility. LLS does not warrant that the Platform, the Extension or the Service will
meet User’s requirements or will operate in combinations with other software or non-
supported platforms, browsers, webcams, microphones, and/or operating systems which may
be selected for use by Client or a User, or that the operation of the Platform, Extension or the
Service will be uninterrupted or error-free.
7.3. Product performance. User hereby irrevocably waives any claim for damages due to any
defect or malfunction related to:
7.3.1. Limited functionality of the Platform, the Extension or the Service;
7.3.2. Non-compatibility of the Platform, the Extension or the Service with User’s systems;
7.3.3. Fitness to any of User’s needs, operational requirements or particular use.
7.4. NO WARRANTIES. LLS MAKES AND USER RECEIVES NO WARRANTY, EXPRESS
OR IMPLIED; ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY EXCLUDED TO THE FULLEST EXTENT
PERMITTED UNDER APPLICABLE LAW.
7.5. CONSEQUENTIAL DAMAGES. LLS SHALL HAVE NO LIABILITY WITH RESPECT
TO ITS OBLIGATIONS UNDER THIS AGREEMENT FOR CONSEQUENTIAL,
SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE OR INCIDENTAL DAMAGES,
INCLUDING BUT NOT LIMITED TO COST OF COVER, LOSS OF REVENUE OR
PROFIT OR COMMERCIAL LOSS OR LOSS OF DATA, OR DAMAGE TO OTHER
SOFTWARE OR OTHER COMPUTERS OR COMPUTER MALFUNCTION OR
DOWNTIME, IRRESPECTIVE OF THE THEORY UPON WHICH ANY CLAIM MAY
BE BASED, EVEN IF LLS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR DOES LLS MAKE ANY WARRANTY AS TO THE RESULTS THAT
MAY BE OBTAINED FROM THE EXTENSION AND/OR SERVICES OR AS TO THE
ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH
7.6. Cloud Service. User acknowledges that the Service may be provided using cloud service
providers, which are not controlled or operated by LLS. LLS shall not be liable for any
damages or delays in providing the Services due to malfunction of such services, for instance
as server down time, or any issues regarding the connectivity of such services and servers to
8. LIMITATION OF LIABILITY
8.1. Limitation of Liability. User agrees that if, notwithstanding the disclaimers of warranty set
forth in Section 7 above, a court of competent jurisdiction finds LLS liable for any damages
arising from performance, inaccuracy, or nonperformance of the Extension, the Platform, or
the Service (whether arising out of contract, negligence, strict liability in tort, warranty or
any other legal or equitable theory and including specifically any claims for indemnification
or protection from any third party’s claims), LLS’s liability shall nevertheless in no event
exceed the greater of (i) US $1,000 or (ii) the fees actually paid by the Organization to
LLS in respect of the use of the Service by the User, if any, during the 12 month period
preceding the events alleged in any claim, and shall be subject to User:
8.1.1. properly installing and operating the Extension and Service (as applicable) and any
updates thereto distributed by LLS in accordance with all supplied instructions;
8.1.2. accessing the Service and Platform through a machine which meets the hardware
(including microphone and/or webcam, and speed of internet connectivity) and
software (including OS and browser) specifications that may be published by LLS ,
as may be amended from time to time upon notification to User;
8.1.3. properly installing any updates recommend by LLS with respect to the Extension or
any third party software (including operating system software, web browser, etc.)
that materially affect performance of the Software;
8.1.4. not making any modifications to, or integrating any third party software into, or
allowing any third party to modify, repair or otherwise make any change to the
Extension and/or Service;
8.1.5. not introducing other equipment or software that creates an adverse impact on the
Extension, Platform, or Service;
8.1.6. not using the Extension or Service in any manner other than the manner in which
they were intended to be used according to the instructions and documentation that
may be published by LLS from-time-to-time;
8.1.7. not combining, operating or using the Extension or Service with non-LLS programs,
data, methods or technology if such claim (including for infringement of any third
party intellectual property rights) would have been avoided without such
combination, operation or use; and
8.1.8. not being in default of any provision of these Terms.
8.2. Precluded Claims. User undertakes not to submit any claim against LLS with respect to
infringement of any patent or copyright in which User, or any affiliate, subsidiary, parent or
controlled company of User or the Organization, has a direct or indirect interest, and hereby
irrevocably waives any such claim.
8.3. Connectivity Issues. LLS shall not be liable for malfunction resulting from limited or slow
connectivity of the User’s computers and/or system to the internet.
8.4. EXCLUSIVITY OF REMEDIES. THE LIMITED REMEDIES SET FORTH IN IN THIS
SECTION 8 ARE EXCLUSIVE.
8.5. Indemnification. User will indemnify and hold LLS, its directors, officers, employees and
assignees harmless from and against any and all reasonable liabilities, damages, awards,
settlements, losses, claims and expenses, including reasonable legal fees and costs of
investigation (the “Damages”), due to any claim by a third party relating to or arising out of
the User’s use of the Extension, the Platform, or the Service not in accordance with these
Terms, or in violation of any law and /or regulations.
9.1. Effective Date and Term. These Terms shall be effective as of the date of User’s registration
to use the Service (the “Effective Date”) and shall remain in effect until terminated pursuant
to the terms herein.
9.2. Termination Upon Terminating Agreement with Organization. The above notwithstanding,
in the event of the termination for any reason of the agreement between LLS and the
Organization (“Organization Termination”), these Terms will terminate upon the
9.3. Special Terminations by LLS. Section 9.2 notwithstanding, LLS shall have the right to
immediately terminate these Terms and prevent User’s use of and access to the Service in
the event the User or Organization:
9.3.1. terminates or suspends its business;
9.3.2. becomes insolvent or generally fails to pay, or admits in writing its inability to pay
its debts as they become due; or
9.3.3. becomes subject to any bankruptcy or insolvency proceeding, or becomes subject to
control by a trustee, receiver or similar authority.
9.4. Termination for IP Violations. User specifically agrees that each of the terms and conditions
of Section 4 hereof are material (without derogating from the materiality of any other
provisions hereof) and that failure of User to comply with any provisions of said Section 4
shall constitute sufficient cause for LLS to immediately terminate these Terms and prevent
User’s use of and access to the Service.
9.5. Remedies. Without limiting any of the above provisions, termination of these Terms and
termination of User’s access to the Service shall be in addition to and not in lieu of any
equitable remedies available to LLS.
10.1. Entire Agreement. These Terms constitute the full and entire understanding and agreement
between the parties with regard to the subject matters hereof and thereof. These Terms
supersede all prior course of dealings, proposals and negotiations between LLS and User and
no representations, communications, negotiations or statements not expressed herein shall
be binding upon LLS.
10.2. Amendment. LLS may amend these Terms at any time by notice provided to the latest email
address provided by User, whether or not the terms of the agreement between LLS and the
Organization are also amended. Following such notice User shall be required to accept such
amended Terms through the Platform. In the event that User does not so accept any amended
Terms within 60 days of such notice LLS shall be entitled to suspend User’s access to the
Service pending such acceptance.
10.3. Severability. If any provision of these Terms is held by a court of competent jurisdiction to
be unenforceable under applicable law, then such provision shall be excluded from these
Terms and the remainder of these Terms shall be interpreted as if such provision were so
excluded and shall be enforceable in accordance with its terms; provided, however, that in
such event these Terms shall be interpreted so as to give effect, to the greatest extent
consistent with and permitted by applicable law, to the meaning and intention of the excluded
provision as determined by such court of competent jurisdiction.
10.4. Non-Assignment. User may not assign, sub-license or otherwise transfer any rights, duties
or obligations under these Terms, including the License and its account (including the login
credentials), to any person or entity, in whole or in part. LLS shall be entitled to assign its
rights and obligations hereunder to any successor or acquirer thereof.
10.5.1. Except as otherwise provided herein, all notices, requests, waivers, and other
communications made pursuant to these Terms shall be in writing and shall be given
by email to either party. All notices shall be deemed received upon receipt thereof
and if receipt is not on a business day, then on the first business day thereafter. LLS
may add in-Service notification methods, which shall become effective for providing
notices hereunder upon notice to User.
10.5.2. User’s address for service of legal process shall be the address provided to LLS upon
registration, unless otherwise updated by User from time to time. LLS’s address for
legal service of process shall be as listed in the Platform under the applicable heading
(such as ‘contact us’, ‘contact’, ‘info’, ‘information’ section or similar location).
Service of legal process shall, unless otherwise determined by court of competent
jurisdiction, be in writing by hand delivery to the other party or deposit in the mail
with certified mail receipt requested, or by courier service, postage prepaid and
addressed to the other party and shall be deemed received upon the date of delivery
or refusal reflected on the return receipt.
10.6. Force Majeure. Neither LLS nor User shall be liable for non-performance caused by
circumstances beyond its control, including, but not limited to, work stoppages, delays in
transportation, fires, civil disobedience, riots, rebellions, accidents, floods, earthquakes
and/or acts of God. A party whose performance is affected by a force majeure condition shall
be excused from such performance to the extent required by the force majeure condition so
long as such party takes all reasonable steps to avoid or remove such causes of
nonperformance and immediately continues performance whenever and to the extent such
causes are removed.
10.7. Governing Law. These Terms shall be governed by the substantive laws of the State of Israel
without regard to principles of conflicts of law.
10.8. Jurisdiction. The courts Center District, Israel, shall have the sole and exclusive jurisdiction
over any dispute between the parties hereto, and any claim by the User against LLS’s
employees, ex-employees, officers, agents, or affiliates. Each of the parties hereby submits
irrevocably to the jurisdiction of such venue.
10.9. Headings. The headings, titles and other captions in these Terms are for convenience of
reference only and shall not be used in interpreting, construing or enforcing any of the
10.10. Construction. The language of all parts of these Terms shall in all cases be construed as a
whole, according to its fair meaning, and not strictly for or against any party. No
presumptions or rules of interpretation based upon the identity of the party preparing or
drafting the Terms, or any part thereof, shall be applicable or invoked.
10.11. Export Control. User agrees to comply fully with all Israel, U.S. and foreign export laws
and regulations to ensure that neither the Service nor any technical data related thereto nor
any direct product thereof is exported or re-exported directly or indirectly in violation of, or
used for any purposes prohibited by, such laws and regulations. By using the Service, User
represents and warrants that: (i) User is not located in a country that is subject to a U.S.
Government, Israeli or other country or international organization embargo, or that has been
designated by the U.S. Government as a “terrorist supporting” country; and (ii) is not listed
on any U.S. Government, Israeli or other country or international organization list of
prohibited or restricted parties.
10.12. These Terms are part of a contract for the provision of services and not a contract for the sale
of goods. The provisions of the Uniform Commercial Code (UCC), the Uniform Computer
Information Transaction Act (UCITA), or any substantially similar legislation as may be
enacted, shall not apply to these Terms. If User is located outside of the territory of the United
States, the parties agree that the United Nations Convention on Contracts for the International
Sale of Goods shall not govern these Terms or the rights and obligations of the parties under