Knowledge Management and Analytics
Transform knowledge into a virtual Interactive Flow, monitor and analyze field activities and performances
Manufacturers often face three significant knowledge challenges, retaining the knowledge, deliver the knowledge to the field, and receive valuable and real-time feedback.
frontline.io provides a wide range of capabilities as an answer to these challenges. The graphical Flow Builder enables the creation of Interactive Flows for training and support.
A variety of ways to deliver by publishing and sharing the captured knowledge, via the frontline application, Web, QR codes, links, and through LMS’ and CRM’s. Running on a variety of devices like mobile, tablet, PC, Mac, VR headset, and AR headsets.
User management enables each user to access the relevant information and functionality within frontline.io with real-time monitoring and analyzing of all field activities.
Knowledge Management and Analytics Benefits
frontline.io Knowledge Management & Retention Technical Features:
A flow authoring tool; for the creation of the interactive flow; Easy Drag’n’Drop editing; 6 types of nodes – instruction, question, multi-choice, warning, input and GoTo for nesting.; Support images, videos, PDF and frontline 3D animations; Video only mode
Multi sharing methods: app, link, embedded window, QR code; Full configurator control
Users’ management and flexible roles and permissions definitions; role assignments that match field needs for the Operator, Field Service Engineer, Specialist, Support Engineer, Specialist Support manager, Service manager, Trainee, Instructor, System Analyst and Administrator
Assign and manage tasks within frontline.io, including Interactive Flow assignments, checklist, and sub-tasks. Assign to one or a group of users, define due date and follow up on completion.
Try frontline.io training & support tools in action
Experience by yourself frontline.io. See what a Digital Twin, Interactive Flows, Remote Support,
Virtual Training Rooms, Interactive Parts Catalog, and more can do for you