Project Description

AR Remote Support Room

When technicians get stuck during a procedure, they can engage frontlineAR — our Real-time remote expert application increasing first time fix rates. frontline AR enables accurate guidance using live video chat, image capture and file sharing. It can be used on any operating system or device including mobile, tablet or even AR headsets.

  • Highly effective support collaboration tool.

  • Increase FTF (First Time Fix) rate dramatically.

  • Augmented reality and mixed reality supported.

  • Up to 5 participants in one session.

  • Several easy ways to setup a session, easy to join.

  • Accessible from any device.

remote support AR
remote support software
tech remote support AR
AR remote support

AR Remote Support Room

When technicians get stuck during a procedure, they can engage frontlineAR (Augmented Reality) — our Real-time remote expert application increasing first time fix rates. frontline AR enables accurate guidance using live video chat, image capture and file sharing. It can be used on any operating system or device including mobile, tablet or even AR headsets.

AR remote support
  • Highly effective support collaboration tool.

  • Augmented reality and mixed reality supported.

  • Up to 5 participants in one session.

  • Several easy ways to setup a session, easy to join.

  • Accessible from any device.

Supported Devices

The frontline.io AR remote support room is operated on an installed application.

The app is also the interface in which the trainee (or end-user) performs his/hers tasks and receives notifications from admins and managers. Installed application supports – WIN10, iOS, Android. Mac version is available as a beta version.
Supported Devices

frontline.io – Other Tools

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